Zhizhi Legal Forum 2020 First Lecture: The Art and Technique of Client Interviewing
On the afternoon of January 16, 2020, the "Zhixing Lecture Hall 2020 First Session," hosted by Guangdong Zhiming Law Firm, commenced in the firm's conference room. The theme of this sharing lecture was "The Art and Technique of Case Consultation," aimed at sharing lawyers' secret tricks of creative thinking in consulting on cases. The speaker was the director of the firm, vice president of the Shenzhen Lawyers Association, and founder of Zhiming Lawyers for literary and artistic rights protection litigation. Lawyers, lawyer assistants, and other staff members of the firm attended the lecture. Additionally, the lecture was simultaneously broadcast live on Douyin.
In the lecture, Lawyer Zhiming, drawing on his over 36 years of experience in handling cases, delivered a brilliant speech to the audience on how to easily gain clients' high trust and confidence through creative thinking. Lawyer Zhiming pointed out that when interviewing and taking on a case, one should keep in mind three steps: orderly listening, precise questioning, and necessary answering. Orderly listening means not allowing clients to speak at will, but guiding them to state objective facts concisely rather than subjective psychological feelings. Precise questioning means understanding the core points of the case and clarifying both substantive and procedural issues. Necessary answering means that answers to clients' questions should be neither too brief nor too comprehensive. He also warned lawyers that they should not only harbor goodwill toward clients but also maintain a sense of caution, pay attention to the appropriateness of their words when talking with clients, and never make promises of "guaranteed outcomes." In addition,Lawyers Other interviewing techniques were also explained.
Finally, Lawyer Zhiming emphasized that in handling cases, one should not only focus on economic value but also always keep in mind social responsibility, and strive to be a lawyer with a sense of justice.
The entire lecture left both the on-site and online attendees utterly captivated, with everyone applauding in admiration. The audience all said that this lecture was worth its weight in gold—it expanded their minds, broke through their thinking patterns, and broadened their horizons! Listening to this lecture would surely help them achieve twice the result with half the effort in their future practice, and they strongly requested that Lawyer Zhiming hold a series of lectures!