The full story! Yunda responds to employee assault, woman beaten after complaining about deliveryman
[2] Recently, the incident of a Yunda Express courier assaulting a customer went viral. Ms. Wu, a resident of Shenzhen, had repeatedly complained to Yunda Express about the courier not delivering packages to her door.[3] During a phone call with Ms. Wu, the courier was rude and explicitly stated, "Even if I lose my job, I’ll still come after you."
[4] There were parcel lockers and drop-off points near Ms. Wu’s home, and she even told the courier he could leave packages in the lobby. However, the courier refused and kept leaving them elsewhere, forcing Ms. Wu to make unnecessary trips. Left with no choice, she filed complaints, but they proved ineffective. Instead, she received threatening phone calls from the courier.
[5] After being threatened, Ms. Wu called Yunda Express headquarters to report the situation. The company said it would handle the matter, but this apparently angered the courier. Hours later, he arrived at Ms. Wu’s home with her package, barged into her house, and repeatedly struck her head with it.After a hospital examination, Ms. Wu was found to have minor injuries.
After being assaulted, Ms. Wu chose to call the police. When the officers arrived, the courier Zeng still had an arrogant attitude.And even made reckless remarks: "If it weren't for the law, I could beat you to death."
Currently, the courier who assaulted her has been placed under administrative detention. The public relations manager of Yunda's Shenzhen branch stated that the courier must bear full responsibility for this incident, and the company will actively stay in touch with the injured party.
Yunda stated that the branch where the involved courier worked has already dismissed him, and Yunda is organizing training and corrective measures for that branch.
A lawyer from Guangdong Zhiming Law Firm stated,Causing minor injuries does not constitute a criminal offense; although no criminal liability is required, administrative liability and civil compensation must be borne.
Minor injuries can generally be mediated by the public security authorities; if a mediation agreement is reached, no penalty will be imposed; if mediation fails, a fine or administrative detention of up to 15 days may be imposed.
Compensation for damages from minor injuries typically includes medical expenses, lost wages, nursing fees, hospital meal subsidies, nutritional fees, etc.
Legal link:
Article 43 of the "Public Security Administration Punishments Law of the People's Republic of China": "Whoever assaults another person or intentionally harms another person's body shall be detained for not less than five days but not more than ten days and shall also be fined; if the circumstances are relatively minor, he shall be detained for not more than five days or be fined not more than 500 yuan. Under any of the following circumstances, he shall be detained for not less than 10 days but not more than 15 days and shall also be fined not less than 500 yuan but not more than 1,000 yuan: (1) assaulting or harming another person in a group; (2) assaulting or harming a disabled person, a pregnant woman, a person under the age of 14, or a person over the age of 60; (3) repeatedly assaulting or harming another person, or assaulting or harming multiple persons at one time."
Article 17 of the "Interpretation of the Supreme People's Court on Several Issues Concerning the Application of Law in the Trial of Personal Injury Compensation Cases":
If a victim suffers personal injury, the compensation obligor shall compensate for the various expenses incurred for medical treatment and the reduced income due to missed work, including medical expenses, lost wages, nursing fees, transportation fees, accommodation fees, hospital meal subsidies, and necessary nutritional fees.
